Privacy Policy

Privacy Policy

Last Updated: [Insert Date]

At The Sorting Store (“we”, “us”, “our”), accessible from thesortingstore.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

a) Personal Information

We may collect the following information when you place an order, create an account, or contact us:

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Payment information (processed securely by third-party payment gateways)

b) Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and browsing behavior

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations, shipping updates & support communication

  • Improve website performance and user experience

  • Prevent fraud and enhance security

  • Provide customer support

  • Show personalized product recommendations or offers

We do not sell, trade, or rent your personal information to any third party.

3. Cookies & Tracking Technologies

We use cookies to:

  • Enhance your browsing experience

  • Store preferences

  • Understand website usage patterns

  • Display relevant ads or promotions

You may disable cookies in your browser settings, but some website features may not function properly.

4. Sharing Your Information

We only share your information with trusted service providers, such as:

  • Courier & logistics partners (for delivery)

  • Payment gateways (for processing secure payments)

  • Customer support tools

  • Analytics and marketing tools

These partners are required to protect your information and use it only for operational purposes.

5. Payment Security

We use secure and industry-standard payment gateways.
Your payment details such as card numbers or UPI IDs are not stored on our servers and are handled directly by the payment provider.

6. Data Protection & Security

We implement reasonable physical, electronic, and managerial procedures to safeguard your data.
However, no method of transmission online is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Request access to your stored data

  • Request correction or deletion of your personal information

  • Opt out of marketing communication

  • Disable cookies at any time

To exercise these rights, contact us using the details below.

8. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18.
If you believe a minor has shared their information with us, please contact us for immediate removal.

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a new “Last Updated” date.
Continued use of our website means you accept the updated policy.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

📧 care@thesortingstore.com
📞 6289797169
📍 The Sorting Store, 98 Christopher Rd, Seal Lane, Brindavan Gardens, Kolkata – 700046