Terms Of Service

Terms of Service

Last Updated: 01/12/2025

Welcome to The Sorting Store (“we”, “us”, “our”). By accessing or using our website thesortingstore.com (“Site”), you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read them carefully before using our services.

1. Acceptance of Terms

By accessing, browsing, or purchasing from our website, you agree that you have read, understood, and accepted these Terms. If you do not agree, please discontinue use of our Site.

2. Eligibility

You must be at least 18 years old to use this website or make purchases. By using the Site, you represent that you meet this requirement.

3. Products & Services

We make every effort to display product information accurately. However:

  • Colors, specifications, and details may vary slightly due to display settings.

  • We reserve the right to modify or discontinue any product without prior notice.

4. Pricing & Payments

  • All prices on our website are inclusive/exclusive of taxes as mentioned on the product page.

  • We reserve the right to change prices at any time without notice.

  • Payments must be made through the available secure payment methods on the website.

5. Order Acceptance & Cancellation

  • Once an order is placed, you will receive an order confirmation email.

  • We reserve the right to cancel any order due to issues like product unavailability, pricing errors, payment fraud concerns, or incorrect information.

  • In case of cancellation, any payment already made will be refunded as per our refund policy.

6. Shipping & Delivery

  • Orders are processed within 1–2 business days.

  • Delivery timelines typically range from 7 to 10 business days, depending on location and courier service.

  • Delays due to courier issues, natural events, or unforeseen circumstances are beyond our control.

For full details, please refer to our Shipping Policy.

7. Returns, Exchanges & Refunds

Our returns and refund process is governed by our Return & Refund Policy, available on the website.
By purchasing from us, you agree to the conditions mentioned in that policy.

8. User Responsibilities

You agree not to:

  • Use the website for fraudulent or illegal activities.

  • Copy, distribute, or misuse our content, images, or trademarks.

  • Attempt to harm the website or its security features.

Any misuse may result in legal action.

9. Intellectual Property

All content on The Sorting Store including text, images, graphics, logos, product descriptions, and website design is the property of The Sorting Store and protected by copyright laws.
You may not reproduce or use any content without written permission.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

11. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Any indirect, incidental, or consequential damages

  • Losses related to delays, failed deliveries, or product misuse

  • Issues arising from third-party courier services

Your use of the website is at your own risk.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updated Terms will be posted on this page with a new “Last Updated” date.
Continued use of the Site after changes means you accept the revised Terms.

13. Governing Law

These Terms are governed by the laws of India. Any disputes will be handled under the jurisdiction of the courts in Kolkata, West Bengal, unless stated otherwise.

14. Contact Information

For any questions or concerns regarding these Terms, please contact us at:
📧 care@thesortingstore.com
📞 6289797169
📍 The Sorting Store, 98 Christopher Rd, Seal Lane, Kolkata – 700046